Frequently Asked Questions
Everything you need to know about your signature scent experience.
Are all your fragrances authentic?
Yes, we guarantee that all products sold on Perfumania are 100% authentic originals from the genuine designers. We do not sell knock-offs or imitations.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We accept returns on unopened and unused merchandise in its original condition within 30 days of purchase. Please note that for hygiene reasons, we cannot accept returns on opened fragrances.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How should I store my perfume to ensure it lasts?
To preserve the integrity of your fragrance, store it in a cool, dry place away from direct sunlight and extreme temperature changes, such as a bedroom dresser rather than a bathroom.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and U.S. territories. We are working on expanding our shipping capabilities to international destinations in the future.